Shipping policy

Thank you for shopping with us!

We offer both digital products (PDF eBooks & study materials) and physical paperback books. Please read our shipping policy carefully to understand how your order will be delivered.

Type of Products

Our store offers:

Digital Products

  • PDF eBooks

  • Downloadable study materials

  • Practice papers and guides

Physical Products

  • Paperback books shipped to your delivery address

Delivery Method

Digital Products

All digital products are delivered electronically via:

  • A download link on the order confirmation page

  • A confirmation email sent to your registered email address

  • Your Shopify account order history (if logged in)

No physical product will be shipped for digital purchases.

Paperback Books (Physical Shipping)

All paperback books are shipped to the address provided at checkout.

  • Orders are processed and shipped within 2 business days

  • Courier partner details and tracking number will be shared once dispatched

  • Delivery timelines depend on your location and courier service

Delivery Time

Digital Products

  • Instant Delivery: Immediately after successful payment

  • In rare cases (e.g., payment gateway delay), delivery may take up to 10–15 minutes

Paperback Books

  • Dispatch within 2 business days

  • Estimated delivery time: 4–10 business days (depending on location)

  • Remote locations may take slightly longer

Shipping Charges

Digital Products

  • No shipping charges

  • No physical delivery involved

Paperback Books

  • Shipping charges (if any) will be calculated and displayed at checkout

  • Charges depend on your delivery location and order value

Incorrect Address or Delivery Failure

  • Please ensure your shipping address is complete and accurate

  • We are not responsible for delivery delays or failures caused by incorrect address details

  • Re-shipping charges (if applicable) will be borne by the customer

Need Help?

If you experience any issues with your digital delivery or paperback shipment, please contact us immediately.

📩 Email: admin@ieltsmaterial.com

We’ll ensure you receive your product as soon as possible.